Terms of Service

These terms are the agreement between you and [Registered business name] (“we”, “us”) for using SimpleDoor, a web app that helps landlords keep track of properties, tenants, leases, rent, inspections and maintenance. By creating an account or using SimpleDoor you agree to them. If you don't agree, please don't use it.

1. Your account

• You must be at least 18 and able to enter a contract. You use SimpleDoor for your own rental business.
• Give accurate details and keep your password and recovery codes private. You are responsible for what happens under your account, including what people you invite do.
• An account belongs to one business. The owner can invite other people up to the number of seats on the plan, and can remove them at any time.
• Tell us promptly at [support email address] if you think someone else has got into your account.

2. What SimpleDoor is and isn't

• SimpleDoor is a record-keeping and organizing tool. It is not legal, tax, accounting or financial advice, and it is not a property manager.
• Reminders, templates, dates and wording (including notice periods and the Alberta Residential Tenancies Act) are there to help, but they may be incomplete or out of date. You are responsible for checking the rules that apply to you and for the notices you give your tenants.
• SimpleDoor does not collect or hold rent money or tenants' payments. It only records what you enter.

3. Your data

• You own the information you put into SimpleDoor (“your data”), including information about your tenants. You are responsible for having the right to enter it and for using it lawfully.
• You give us permission to store and process your data only to provide and secure the service, as described in the Privacy Policy.
• You can export your data at any time and delete your account from Your data in Settings. Deleting is immediate and permanent.

4. Acceptable use

Don't use SimpleDoor to break the law, to harass or discriminate against anyone, to store content you have no right to, to attack or overload the service, to probe for weaknesses without our written permission, or to resell it without an agreement with us.

5. Plans, free trial and payment

• New accounts may start with a free trial of 14 days. The price, billing period and number of seats are shown before you pay.
• Paid plans renew automatically each period until you cancel. Prices are in Canadian dollars and exclude taxes such as GST, which are added where they apply.
• We may change prices for future periods with at least 30 days' notice.
• Cancellation and refunds are covered in the Refunds and cancellation policy, which is part of these terms.

6. Availability and changes

We work to keep SimpleDoor available and your data safe, and we back it up, but we can't promise it will never be interrupted or free of errors. We may change, add or remove features. If we make a change that significantly reduces what a paid plan does, we will tell you and you can cancel.

7. Ending the agreement

• You can stop using SimpleDoor and delete your account at any time.
• We may suspend or close an account that breaks these terms or puts the service or other people at risk. Where we reasonably can, we will tell you first and give you the chance to export your data.

8. Our responsibility

• The service is provided “as is”. To the fullest extent the law allows, we are not responsible for indirect or consequential losses, lost profits, lost rent, missed deadlines or notices, or decisions you make using the app.
• Our total responsibility to you for any claim related to the service is limited to the fees you paid us in the 12 months before the claim.
• Nothing in these terms limits any rights you have under Alberta consumer protection law that can't be limited, or responsibility that can't be limited by law.

9. Changes to these terms

We may update these terms. For a material change we will give notice in the app or by email before it takes effect. Using SimpleDoor after the effective date means you accept the update. The date at the top shows the latest version.

10. Governing law

These terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there. Disputes will be handled by the courts of Alberta.

11. Contact

[Registered business name]
[Business mailing address], Alberta, Canada
[support email address]